Terms of Service
Effective Date: January 1, 2024 | Last Updated: August 24, 2025
Acceptance of Terms
By accessing our website or participating in our research studies, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Research Participation Terms
Eligibility
- Must be 18 years of age or older
- Must be a current mobile service subscriber
- Must provide accurate and truthful information
- Must reside in a country where our research is active
Participation Requirements
- Honest Responses: Provide accurate information about your mobile service experience
- Complete Participation: Finish all required study components
- Single Entry: One participation per person per study period
- Verification: May be contacted to verify responses if selected for quality control
Compensation and Rewards
Reward Eligibility
- Complete all required study components
- Provide verifiable contact information
- Meet quality control standards
- Comply with all participation terms
Reward Processing
- Processing Time: 4-6 weeks after study completion
- Verification Required: Email verification for reward delivery
- Geographic Restrictions: Reward availability varies by country
- Tax Responsibility: Recipients responsible for applicable taxes
Website Usage Terms
Permitted Use
- Access research information and participate in studies
- Share public research findings with proper attribution
- Contact us for legitimate research or partnership inquiries
- Use provided tools and resources for personal research purposes
Prohibited Activities
- Automated data collection or scraping
- Multiple account creation or fraudulent participation
- Misrepresentation of identity or mobile service information
- Interference with website functionality or security
- Commercial use of research data without authorization
Intellectual Property
Our Content
All website content, research methodologies, and proprietary analysis techniques are protected by copyright and intellectual property laws. Public research findings may be shared with proper attribution.
Your Contributions
By participating in our research, you grant us the right to use your responses (in anonymized form) for research purposes, publication, and analysis. You retain ownership of any personal information provided.
Data Protection and Privacy
Our data protection practices are governed by our Privacy Policy and Data Protection Framework. Key commitments include:
- Secure handling of all personal information
- Anonymization of research data
- Compliance with global privacy regulations
- Transparent data usage practices
Service Availability
Website Access
We strive to maintain continuous website availability but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
Research Study Availability
Research studies are conducted periodically and may have limited participation slots. Studies may be suspended or modified based on research requirements or regulatory changes.
Limitation of Liability
To the fullest extent permitted by law, TeleCom Insights Global shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or participation in research studies.
Indemnification
You agree to indemnify and hold harmless TeleCom Insights Global from any claims, damages, or expenses arising from your violation of these terms or misuse of our services.
Dispute Resolution
Governing Law
These terms are governed by the laws of the jurisdiction where our primary research operations are conducted, without regard to conflict of law provisions.
Resolution Process
- Direct Communication: Contact us to resolve disputes informally
- Mediation: Good faith mediation if direct resolution fails
- Arbitration: Binding arbitration for unresolved disputes
Modifications to Terms
We may update these terms periodically to reflect changes in our services, legal requirements, or research practices. Material changes will be communicated via:
- Email notification to active participants
- Website announcement with 30-day notice
- Updated effective date on this page
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
For questions about these terms or our services:
Email: legal@telecominsights.global
Subject Line: Terms of Service Inquiry
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.