Privacy Policy

Information We Collect

When you participate in our telecommunications research study, we collect:

• Contact Information: Name, email address, and country of residence
• Mobile Service Data: Current carrier, plan details, monthly costs, and usage patterns
• Technical Information: Device type, network performance metrics, and service satisfaction ratings
• Usage Analytics: Website interaction data and study completion metrics

How We Use Your Information

Your information is used exclusively for legitimate research purposes:

• Conducting telecommunications market analysis and consumer behavior research
• Generating anonymized statistical reports and industry insights
• Improving our research methodologies and study design
• Communicating research results and study updates to participants
• Processing compensation and rewards for study participation

Data Protection and Security

We implement robust security measures to protect your personal information:

• Encryption: All data is encrypted both in transit and at rest using industry-standard protocols
• Access Controls: Limited access to authorized research personnel only
• Anonymization: Personal identifiers are removed from research datasets
• Secure Infrastructure: Data stored on secure, compliant cloud platforms

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except:

• When required by law or legal process
• To protect our rights, property, or safety
• With service providers who assist in research operations (under strict confidentiality agreements)
• In anonymized, aggregated form for academic or industry research purposes

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to research integrity requirements)
• Withdrawal: Withdraw from the study at any time
• Portability: Request transfer of your data in a structured format

Cookies and Tracking

Our website uses essential cookies for functionality and analytics cookies to improve user experience. You can manage cookie preferences through your browser settings.

International Data Transfers

As a global research organization, we may transfer data internationally for research purposes. All transfers comply with applicable data protection laws and include appropriate safeguards.

Data Retention

We retain personal information only as long as necessary for research purposes, typically:

• Contact information: Until study completion or withdrawal
• Research data: Up to 7 years for longitudinal analysis
• Anonymized data: May be retained indefinitely for historical research

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated via email to study participants and posted on our website.

Contact Information

For questions about this privacy policy or to exercise your rights, contact us at:

Email: privacy@telecominsights.global
Subject Line: Privacy Policy Inquiry

Regulatory Compliance

This privacy policy complies with applicable data protection regulations including GDPR (European Union), CCPA (California), and other regional privacy laws where our research is conducted.